The U.K.’s National Health Service: An Anecdote
Surrey, England, 2008. My wife was working for ACS International Schools and I was busy pouring coffee and frying sausages for the elite membership that made up the golfing community at Wentworth Golf Club. At the time I was completing a Molecular Biology degree which I was asked to do for England. The country wanted me to prove that I could get not just any qualification, but a British one. What a load of tosh.
This degree was the requirement to allow me to qualify as a certified teacher under the PGCE program at Sunderland University. I digress. The whole point of working at Wentworth was to golf. If I couldnt afford the 250-300 pounds a round to play, the next best option was to work for the benefit of free golf.I applied. The manager said that I was somewhat overqualified for the position of halfway house servant/serf. She assumed I was there for the golf and did not want to hire me. I told her that Facebook thought I was charming and held cooking awards from two different schools. She hired me that week. I can only boil water. 
I was working at the halfway house, 1 km from the clubhouse, out in the middle of the parkland forest. I was alone, my partner not starting her shift for another 2 hours. Few golfers had made their way around for a bite to eat, so I used the time to stock the drinks container behind the restaurant. 24- flats of carbonated soda beverages. Off the buggy, into the steel storage container. Rinse. Repeat. Hundreds of times. I was standing over the steel container placing a flat inside. There was a searing pain in my back. Before everything went black, I thought someone shot me. When I woke up, I was inside the container, face down. I immediately threw up. The pain wasn’t nice. I went to stand up and couldn’t. Did the next best thing. used my arms to push myself out of the container backwards. I landed on my back between the two large green storage containers. The only part of my body visible to the world was my head sticking out from the containers. The problem was, the greenkeepers use the area for their breaks and come speeding through with their buggies. I decided to wait for a small mud caked wheel to rip my face off all in the name of a bacon butty.
I laid on the ground for a while. The sky was blue. Little cloud. The ground was cold, but I was fine. I still wasn’t sure what was wrong. I couldn’t move my legs. About twenty minutes or so later, a greenkeeper came up the back. Saw me laying there. He sat down on the bench. Played with his phone. I asked for help. He sat there. Apparently, when we talked about the incident afterwards, he thought I was playing a joke and left me there. So I lay. My partner arrived a short time later. Saw my head sticking out. She told me to stop fooling around. When she saw I couldn’t move, she panicked and called the Food & Beverage manager. The manager arrived and joined the picnic at the back of the restaurant. She had already called the ambulance but they had trouble getting out there. No problem. the manager had held my head and covered me with a blanket.
The ambulance showed up. The greenkeepers still thought I was kidding. Golfers started looking back to investigate. The paramedics asked if I could get up because it was difficult to get in to where I was laying to successfully pick me up. I said no. They weren’t amused. But I guess that it was really about my needs at the moment. They shrugged their shoulders, gave me some oxygen and told me not to scream; it was probably going to hurt. It hurt, so I screamed. They asked if I could please stop. I said no. I yelled some more. They hauled me up and lumped me onto the gurney. They were missing lunch. They got me to the front of the restaurant where two holes met. As I was lifted into the ambulance, one group of golfers asked us to keep the noise level down so they could tee off.
I was driven to Ashford St. Peters Hospital. Looped on oxygen, I was feeling awfully nice. I was placed on a bed in the A & E department. No one came to see me for 35 minutes. A nurse came in. Didn’t say hello. Pulled my pants down. Shoved my knees up to my chin. I yelled again. She asked where did it hurt? I said it didn’t. My buttocks were cold. She had a face like a slapped arse… or maybe ten miles of really bad road…either way, she wasnt impressed. I said I needed something for the pain and that I couldn’t move my legs. She didn’t listen. She left the room. Me on my side, pants down, genitalia lumbering freely. I sat for another hour. No one to see me. Then Captain Crotchety came in. Said, “you have pain? Where?” I said in my back. He said he would give me a suppository for the pain. He told me to squeeze my knees together. I said I couldn’t. He didn’t believe me. In a very curt nature, he inserted the suppository, discarded his gloves and said goodbye. I asked for help. He didn’t come back. No one did. I waited another two hours. My pants at my ankles, dignity out the window, I decided to go home. I couldnt reach my pants to pull them up. Still on my side, I rolled myself off the gurney and landed on my knees. If they broke, I couldn’t tell anyway. I pulled myself up using the side of the gurney. It was time to go home. I shuffled my feet an inch at a time. Pants and underwear at my ankles, hair slightly dishevelled but still reasonably atttractive.
Not one person stopped me until I was in the waiting room, full of patients, medical personnel and avid onlookers.
Halfway to the door, a nurse, or witch, or possibly half-breed, asked me what on earth I was doing. I answered her by saying that I was going home since no one cared to finish treating me. The room had maybe 30 or 40 people. But no heart. She asked where I came from, I told her the ambulance brought me in. She said, “impossible!” I said, “Fine! I fell from the f@^$ing sky!” Then another woman came running over. Remember too, that Im still naked from the waist down. This other woman said that I had not been discharged. I didn’t care. I told them both, quite respectfully, that their mothers should have both been taught to eat their young. I kept walking toward the exit. Still no one offered to help pull up my pants. Understandable. I got through the sliding door and met a gentleman tethered to an IV pole smoking a cigarette. He looked at me, said, “hey.” I leaned against the brick facade of the front entrance and slowly lowered myself down until I was sitting on the pavement, knees buckled under my chin. Finally I could reach my pants and my phone. I knew my wife was working and I didn’t want to upset her with my soap opera afternoon. Instead I called a friend of mine who lived in my building and he came for me a short time later.
I felt let down that day. But as my friends tell me, its ‘no surprise’. And they weren’t referring to the treatment I received. I guess I have a way with people. I’m a real people person. That’s what the therapist says.


















